“Olivia is the Property Manager at Abercrombys Real Estate and an absolute asset to their business. I have had the pleasure of dealing with her for the past 3 years in managing my property in Armadale. She has always been exceptionally courteous, efficient and proficient in handling my management issues. No task has been beyond her skill set. Communication both verbally and documentary has always been most appropriate and timely. Repairs and maintenance problems, the bugbear of all landlords, were coordinated seemingly effortlessly by her with reputable tradespeople . She shows understanding of both the landlord and clients’ needs and treats both in very fair manner and with respect.“

— Graham M.

“Every interaction we’ve had with Oliva and Abercrombys has been delightful and positive! The team is enthusiastic, attentive, and always leads with a kind professionalism that shows us they really care about our experience and needs. We can rely on them to communicate swiftly and clearly with us which has been a really important distinguishing factor over the years. We can tell they care about us as people, not just as tenants which makes all the difference.“

— Serena & Thanh

“Dealing with Abercrombys as a renter has been amazing. Olivia and the previous property manager has been always prompt when we needed attention regarding any issue with the properties. Are they always returned email / calls enthusiastically . I believe the owner has been happy too with their professionalism and   any issue has been dealt fairly. I cannot thank Olivia and previous property managers enough for all the help they have been giving me. “

— Jenny S.

“I’ve been with Abercromby’s since 2008, and I wanted to compliment you and the team on the great job you are doing with managing my investment property. You and the team have been extremely prompt with responses to queries and getting things actioned regarding any repairs and maintenance on the property, as well as being very professional and having a great knowledge of the market.“

— David

“I would like to take this time to also pass on a note of thanks to the excellent property management skills of Olivia.  She is a credit to your business and worth her weight in gold.  In fact, we have recommended your rental business and in particular her skills and services to 3 other clients. “

— Graham M.

“We had the pleasure of working with Olivia and her colleagues from Abercromby’s for six years while they managed our apartment. Throughout this period, the overall experience was seamless, thanks to their unwavering dedication and expertise. From the first tenant to the last, Olivia ensured the property was well-maintained and consistently occupied, showcasing her skill in managing rental properties. Communication with Olivia was always clear and prompt. She was incredibly responsive, addressing any issues or concerns that either we or the tenants had with speed and efficiency. Olivia demonstrated a high level of professionalism, always handling matters with utmost respect and integrity, making the entire process smooth and stress-free for both us and the tenants. Olivia’s care for both the property and the tenants always stood out. She developed effective strategies to market the apartment, ensuring it was always competitively priced and attracting quality tenants. Her knowledge of the rental market was invaluable, allowing her to make informed decisions that benefited everyone involved. I highly recommend Olivia to anyone seeking a reliable, professional agent in Melbourne.“

— Ellie C.

“Olivia is the best property manager ever. Amazing that she took over and managed our difficult process while my mother was so ill and brought it to such a wonderful conclusion. I cannot thank her enough for her professionalism and kindness in this matter.“

— Felicity K.