Property Management that is


to your needs



Choosing a place to live or someone to take good care of your property are trust-based decisions. Our property management team is as astute at reading people as they are at finding them the perfect home. We understand that you still love your properties, even if you don’t live in them. With this in mind, our clients experience outstanding service from true local experts, bringing the attitude required to maintain, protect and communicate your property’s true value.


We work to help you streamline your property management experience, to facilitate a smooth and mutually beneficial relationship.


Your Rental Agreement is a legal contract between a Renter & a Residential Rental Provider. It outlines your rights & obligations in relation to your Tenancy. Once your initial lease term expires, your Tenancy will automatically exist on a periodic basis unless otherwise advised. If you wish to renew the lease, for a further fixed term, please contact your Property Manager.


This document is as important as a Rental Agreement. It outlines the condition of the property at the commencement of your Tenancy. The condition report is then used as a reference at the end of your Tenancy and is the basis on which your bond is refunded. Please ensure you check the Condition Report thoroughly upon moving in, and return the signed copy to our office within 10 working days.


You will need to make your own arrangements to have these services connected. We recommend connectnow .  Connectnow provide an easy to use service that helps you to find suppliers in your area and arrange them all in the one spot.

They can sort your electricity, gas, internet, pay TV and more in one phone call.


At the commencement of your Tenancy, you will be given one set of keys to the premises. Extra sets of keys that you may require are to be cut at the Renters expense. As an added measure of security, Abercrombys recommends that new Renters change the locks to all external doors. The cost associated with this is at the Renters expense. Please be aware that should you change any lock to your rental premise, you are required under the Residential Tenancies Act 1997 to provide our office with a complete set of keys for any new locks, likewise, any change to Security Alarm Codes should be advised to this office.


Rent payments are to be made in advance as set out under the Residential Rental Agreement. If at any time you are unable to make a payment on or before the due date, please make immediate contact with your Property Manager. Our preferred method of rent payment is by BPAY or by using the Macquarie Bank DEFT Payment System. To pay your rent by BPAY, from your cheque or savings account, simply pay online or over the phone through your own financial institution using the BPAY Biller Code and DEFT reference number located on your DEFT card. To pay your rent by Credit Card visit, create a username and password and follow the prompts and use the DEFT reference number located on your DEFT card., or phone 1300 301 090. If making rental payments by mail, a receipt will only be returned if requested and a self-addressed stamped envelope is provided. Should extra person/s decide to move into the premises after the lease has commenced, you are required to receive permission from your property manager. We ask that you advise our office as soon as possible and have any potential Renter/s complete a Rental Application form.


During the course of your Tenancy, the premises will be inspected periodically by your property manager at Abercrombys, after the required notice has been given. Three (3) months after you move into the premises, an inspection will be carried out. Our office will contact you in advance to make arrangements for a mutually convenient time. Thereafter, provided that everything is in order, further inspections will be carried out at six (6) monthly intervals.


Your Residential Rental Agreement is a legally binding contract, providing protection for both you and the Residential Rental Provider. You can terminate the Rental Agreement in the following ways: If you intend to vacate at the end of your Rental Agreement you are required to give twenty-eight (28) days WRITTEN notice to the expiry of the fixed term of your agreement. Please note that at least three (3) additional business days notice must be given when mailing your written advice of intention to vacate. Please refer to our ‘Online Tenancy Vacating Request’ form.

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