Meet Tatiana Marcelin - Head of Department Property Management!

How long have you been with Abercromby’s?

3years (left briefly to scratch the itch in the Marketing and Commercial Real Estate world and came back)

What sparked your interest in real estate and property management?

I had a strong desire to become an interior designer growing up, but it was not really such a thing back then in Mauritius. I remember reading international French magazines and saying to myself, I love houses and architecture and that was what I wanted to do then. When I moved to Australia 11 years ago, I took on studies into Interior Design and architecture, however I naturally gravitated towards Real Estate (despite working in Design and with renowned architects), especially property management – it was more so the problem solving and project management side of it that attracted me and my love for homes, big or small is still very much present.

How do you achieve success with your clients or in your role with Abercromby's?

Communication and knowledge! I find that the more you communicate with your clients and tenants the better the relationship – no one likes to be left in the unknown, especially in time of crisis.

Being successful in my role means to be on top of any regulation changes, what is happening in the market place, not just in our state but around Australia. I suppose the more knowledge you acquire the better placed you are to assist others in their property demands.

What’s something you want to do in the next year that you’ve never done before?

A bit of a personal challenge – running a full marathon and not being so harsh on myself if I fail during the process. I have always been a runner, but had a nasty leg injury last year and I am still recovering from it.

What’s the best advice you’ve ever heard?

Problems don’t go away unless they are dealt with. So don’t bury your head in the sand thinking that things will magically sort themselves out. I live by this.

What’s the most important achievement you hope to accomplish in your current role?

Leading by example and carrying my team to success. Seeing them thrive and become masters of their crafts. There’s something so rewarding about seeing your team achieve their goals.

How do you maintain a work/life balance?

Disconnecting after hours – it took me years to understand the concept and don’t get me wrong I still fall for it from time to time – Real Estate does consume a big part of your life, especially if you are a perfectionist and obsessive about it, but I try as much as possible to be physically and emotionally present for my family when I am not at work.