Abercromby's Inspection Policy during COVID-19

Posted on 20 Apr 2020, 11:38 a.m. in COVID-19

We are pleased to advise that recent Government restrictions regarding property inspections have been overturned and we can continue to conduct private inspections of occupied premises under a strict set of health and safety provisions (including increased sanitation, wearing gloves, not touching anything and social distancing).

In accordance with the current CAV guidelines, private inspections of an occupied/tenanted residential property are permitted to be organised. An inspection is only permitted where an estate agent and one other person (the person for whom the inspection is organised by private appointment) are present at the premises. An inspection where an estate agent, the prospective tenant/purchaser and a resident of the premises are all present is not permitted. In this case the resident of the premises will have to leave the premises, and should do so for a reason permitted under the SAHD ( to obtain necessary goods or services, for care and other compassionate reasons, to attend work or education or to exercise).

With the safety of our community, our customers, and their families being paramount, should you wish to view a property exclusively with one of our agents, we ask you to observe our Open for Inspection policy below.

If you do attend a private inspection, please:

  • limit the number of people attending the inspection to one person.
  • Refrain from physical greetings.
  • Please refrain from touching surfaces within the property.
  • Maintain a comfortable distance (at least 1.5m) from the Abercromby's sales agent.

We ask that you refrain from attending property inspections if

  • You have any flu like symptoms.
  • Fever.
  • Cough.
  • Shortness of breath.
  • Breathing difficulties.
  • If you have travelled overseas or been in contact with someone who has returned from overseas in the last 14 days.
  • Recently been in contact with someone diagnosed with Covid-19.

Due to the regularly changing nature of circumstances in Victoria, we will update this information as often as possible.

Please contact us if you have any questions about buying, selling or leasing. Abercromby's is here to support you, as we work through these difficult times.



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